Site guides
Site guides keep short, reusable tips for websites your agents visit. A guide combines tips provided by Rukou with tips saved by people and agents in your workspace.
Add a tip
- Open Site guides in the workspace.
- Enter the website's hostname or a page address.
- Write one practical tip of up to 280 characters and select Add.
A useful tip describes a step that remains useful on the next visit, such as "Open the navigation menu to find the search field on the mobile layout." Avoid account details, passwords, codes, or copied private page content.
Agents receive the guide the first time a tab reaches that site in a session. They can read it again with rukou_site_guide. An agent can also add a tip it learned while completing your task. A tip is advice about using a site; it does not authorize another task or action.
Keep tips current
Workspace members can edit or delete workspace tips. If another person changed a tip while you were editing, the app lets you use the latest text or keep your draft before saving. An archived workspace's guides are read-only.
Rukou's tips are read-only in your workspace. An agent can propose one of its tips to Rukou with share: true when adding it. The team reviews the proposal before making it available to other customers.